Privacy Statement

In order to keep the rorbu facility running, we have to collect some privacy data. Here you can read about which privacy data we collect, what it is used for and how we collect it.

What personal data do we collect?

We collect as little personal data as we have to and we therefore collect the following data.

  • Name
  • Email
  • Address
  • Nationality
  • Telephone
  • IP

Legal reason for processing personal data

We consider that we are allowed to process personal data in accordance with GDPR Article 6.1(b) and Article 6.1(f).

6.1(b) Necessity to process data to perform a contract
When you, as a guest, make a reservation with us, it must be considered that a contract is entered into between you and us. We consider that the contract ends automatically when you as a guest have checked out of our property.

We must therefore be able to use the personal data for the following

  • Communication with you
  • History for which hotel you have stayed in and room
  • For cleaning your room
  • To be able to comply with fire regulations and for your own safety.
  • Troubleshooting

6.1 (f) Legitimate Interests

We and you have a number of interests that must be safeguarded, it is considered that we must process data in order to perform the following tasks.

  • Keep the history to be able to solve criminal acts
  • To comply with the Accounting Act
  • To be able to offer you as a guest the best possible user experience and service.

We will not use your personal data for anything other than the purpose of your stay. Personal data that is considered high risk will be encrypted as soon as this is possible and does not conflict with other laws.

Who do we share your personal data with?

We never share your personal data with anyone other than what is necessary to achieve the purpose of your stay. We share different parts of your personal data with sensitive suppliers.

  • SMS Provider for message communication
  • Email Servers/ website hosting providers
  • Accounting systems
  • Thunder Technology AS (Bedify)
  • Netrakett AS

How do we collect the personal data?

We collect personal data through telephone calls, e-mail, our website, OTA (Online Travel Agency) or GDS (Global Distribution System).

Right to view and be deleted.

We have no problem giving you access to your personal data, contact us and we can deliver this within 30 days. Also let us know if you want to be deleted from our database, and we will delete everything that we can delete as long as no other law prevents us from doing this.

Contact information:

Rorbu facility Svolvær Harvn
ByLofoten AS – org. no: 916 555 792

Tel: +47 412 98 000
Email:stay@svolvaerhavn.no

BLACK FRIDAY

Get 20% Discount*

Book your stay in Lofoten WITHIN 29.11.2023, and get a whopping 20% ​​discount on accommodation with us!

Use discountcode: BLACKFRIDAY23

The discount applies to stays during the period
21/11/2023 – 31/12/2024.
(Except for the period 14 – 16.03.2023)

Booking must be made
and paid by 29/11/2023

Welcome to the Rorbuanlegget Svolvær Havn and Lofoten.
*Does not apply when booking the Residence